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  <title>LAYANAN PELANGGAN DI ERA INFORMASI:</title>
  <subTitle>PENDEKATAN BIJAKSANA SAMPAI BANTUAN BERTEKNOLOGI TINGGI</subTitle>
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  <namePart>JOANN HABERER</namePart>
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 <genre authority="marcgt">bibliography</genre>
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   <placeTerm type="text">Jakarta</placeTerm>
   <publisher>INDEKS</publisher>
   <dateIssued>2010</dateIssued>
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  <extent>xii + 112 hlm.; bibl.; il.; 17.5 x 25 cm.</extent>
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  <title>BUKU SERIAL CRISP FIFTY-MINUTE</title>
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<note>&quot;Teknologi memberikan lebih banyak opsi bagus bagi bisnis untuk menangani pelanggan. Tetapi layanan pelanggan yang hebat selalu berkaitan dengan pemberian bantuan; penghargaan; dan penyediaan hubungan manusia&quot;&quot; pada organisasi.rn1. BASIS LAYANAN PELANGGAN-DENGAN SIMPUL ABAD-BARUrn2. LAYANAN PELANGGAN PADA WEBrn3. MENYEDIAKAN LAYANAN PELANGGAN MELALUI E-MAILrn4. MANAJEMEN RELASI PELANGGAN (CRM: CUSTOMER RELATIONSHIP MANAGEMENT) SERTA LAYANANrn5. LAYANAN TELEPON OTOMATIS YANG EFEKTIF&quot;&quot;&quot;</note>
<subject authority="">
 <topic>TEKNOLOGI INFORMASI</topic>
</subject>
<classification>300</classification>
<identifier type="isbn">9789790621596</identifier>
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 <physicalLocation>Dempoers Library Book is My Life Style</physicalLocation>
 <shelfLocator>302.2 HAB l</shelfLocator>
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   <sublocation>My Library (RAK UMUM)</sublocation>
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